Troubleshooting Tips
1. I programmed
in a bouquet, but don't get any sound on some/all of the channels?
Ensure you have the correct audio PID. If these are not available, there
is a possibility that the channel's) are being broadcast with AC-3
audio. As mentioned in "2.15 Can I get AC-3 sound on my current
receiver? There is little chance that it will be possible to decode the
sound on these channels.
2. I get sound,
but no video. How do I fix this?
Ensure you have the correct video PID.
3. I tuned to
my favorite digital bouquet today and found my favorite channel missing.
It worked fine yesterday. What can I do?
Either there is a temporary problem at the up linker or the channel has
encrypted. Channels come and go and situations like this arise on a
somewhat regular basis. Before losing all hope, it might be a good idea
to check the Delphi MPEG2/DVB Forum to see if anybody else has reported
the same channel missing. If they do not, start troubleshooting your
local setup.
4. I'm having
trouble finding the satellite, what can I do to make my life easier?
Ultimately, a spectrum analyzer is among the most useful tools for
finding a satellite and peaking reception of it's signal. There are also
much cheaper signal meters. If you do not feel comfortable doing this,
consult your local satellite dealer.
5. What Do I do
when the receiver shows "BOOT" on the screen on the front of the
receiver?
When the receiver is trying to save the data, if it suddenly got shut
off, it will show "BOOT" on the screen on the front panel. When you are
trying to save data into the receiver, the TV screen might have "Please
wait or Data Save". You must wait till the words are gone before you
could do anything else. Otherwise the receiver would show "BOOT" on the
front panel. Also, when you are trying to install software into the
receiver, you must not do anything else before the PC is done installing
the software into the receiver, otherwise the receiver would not work.
The new software would save every time when you exit the menu, which
avoids the receiver to have more problems.
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